Cusper
Cusper is an all-in-one app that helps fight wire theft and streamline the copper trade. Copper dealers can manage branches, inventory, and trade with collectors or other dealers. Cusper brings transparency, safety, and efficiency to the copper supply chain.
Cusper
Cusper is an all-in-one app that helps fight wire theft and streamline the copper trade. Copper dealers can manage branches, inventory, and trade with collectors or other dealers. Cusper brings transparency, safety, and efficiency to the copper supply chain.
User research summary
User research for the Copper Module focused on understanding the workflows and challenges faced by branch owners and copper traders. Through stakeholder interviews and observations, we found that users needed a fast, secure way to record transactions, manage collector information, and generate compliance reports. Manual processes often caused errors and delays, while mobile accessibility, accountability, and traceability emerged as key priorities. These insights informed the design of a streamlined solution tailored to real-world operations, improving efficiency, accuracy, and transparency.
User research summary
User research for the Copper Module focused on understanding the workflows and challenges faced by branch owners and copper traders. Through stakeholder interviews and observations, we found that users needed a fast, secure way to record transactions, manage collector information, and generate compliance reports. Manual processes often caused errors and delays, while mobile accessibility, accountability, and traceability emerged as key priorities. These insights informed the design of a streamlined solution tailored to real-world operations, improving efficiency, accuracy, and transparency.
User Personas
User Personas
Usability Study
These usability insights and recommendations aim to enhance the app’s usability, strengthen user trust, and encourage engagement across different user groups.
Complexity in navigation
Lack of trust in reported information
Limited Visibility of Collection Progress
Usability Study
These usability insights and recommendations aim to enhance the app’s usability, strengthen user trust, and encourage engagement across different user groups.
Complexity in navigation
Lack of trust in reported information
Limited Visibility of Collection Progress
User journey maps
User journey maps were created to visualize the end-to-end experience of key user roles and better understand their goals, actions, and pain points at each stage. Mapping these journeys helped identify opportunities to streamline workflows, improve usability, and ensure the platform effectively supports real-world operational needs.
User journey maps
User journey maps were created to visualize the end-to-end experience of key user roles and better understand their goals, actions, and pain points at each stage. Mapping these journeys helped identify opportunities to streamline workflows, improve usability, and ensure the platform effectively supports real-world operational needs.
High-fidelity mobile UI screens
Building on the insights gathered during research and journey mapping, high-fidelity mobile UI screens were created to bring the user experience to life. The designs focused on creating a seamless, accessible, and efficient interface that supports the needs of business owners, branch managers, and cashiers.
Registration
High-fidelity mobile UI screens
Building on the insights gathered during research and journey mapping, high-fidelity mobile UI screens were created to bring the user experience to life. The designs focused on creating a seamless, accessible, and efficient interface that supports the needs of business owners, branch managers, and cashiers.
Registration
Registration follow
Registration follow
Collectors
Collectors
Transactions
Transactions
Transactions follow
Transactions follow
Manage
Manage
Project still ongoing...
Project still ongoing...
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